york city, life is anything but normal. some folks have lost everything. victor blackwell is in bell harbor, new york, off queens. talking to folks who lost their homes and they're simply trying to recover. people forget a lot of people still are suffering. >> reporter: there are a lot of people who are suffering. and, as you can see, it's raining, it's a very cold day in bal harbour, new york and we spoke with the people who lost their property, lost their homes, and they gave us one word -- overwhelmed. this is why. take a look, beach 130th here in bal harbour and the houses have been burned to their foundation. the difficulty when telling this type of story that is people are used to seeing this on a television screen, right? but typically it's a movie or a television studio. these are homes. people lived here. this was a nest egg for one man. we spoke with ron wall, who owns a house to my right and he got a message from his neighbor. it was just two orders in a text, and it said, it's gone. when you heard those two word